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Hello, GAURAV PRAKASH

Upgrade to enjoy internet speed that's 13 times faster and free beIN packages for 3 months on our latest du Home plans. It's good to be home.

Online exclusive
Get BeIN full package free for 3 months
Choose 1 FREE OSN TV package
Choose 1 FREE Essential TV package
Choose BeIN Package offer (optional)
Congratulations! Your offer is on its way.

Your upgrade request has been successfully submitted and will be processed within 48 hours.
You’ll receive a confirmation SMS with our technician’s visiting appointment time on 97156••••399.

You’ll soon enjoy du Home Starter at 250 Mbps. Your new monthly fee will be AED 389, starting from your next bill.
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  • Frequently asked questions
    1. Why did I receive the SMS/email?
      It’s a personalised promotion for a limited time only to offer you the best value for our Home services.
    2. What benefits will I get when I subscribe to this offer?
      The new portfolio of our Home packages offer you higher broadband speeds and exciting TV packages. Check the link for details on the packages recommended for you.
    3. How can I get this offer?
      • To enjoy this offer, all you have to do is click on the link that's in the SMS or email you received, check the terms and conditions box and click on 'Upgrade'.
      • We'll send you a one-time password message for your verification. Enter your one-time password. You’ll then receive a confirmation SMS with our technician’s visiting appointment time. We’ll process your request within 72 hours.
      • In the meantime, you can call us at any time to change your appointment or wait for our technician to call you to confirm the time. Once the plan is activated, we’ll send you a confirmation SMS.
      • Please keep in mind that you’ll receive a unique link and a discounted rate, which is only applicable to you. This means that the offer won’t work for those who were forwarded the link.
    4. How long will the offer take to be activated?
      Your request will be processed within 72 hours. You’ll receive an SMS with your appointment time for our technician's visit. You can call us to reschedule or wait for our technician to call you to confirm the appointment.
    5. How long does the promotion last for?
      Check the link in the SMS or the email that was sent to you, about the duration of this promotion.
    6. What is the offer of the free beIN packages for 3 months?
      This sports season, we're offering you 3 months of free beIN packages for du Home Starter and du Home Basic plans. Your second, third and fourth bills will be waived off for your entertainment. The original monthly fee will resume after the promotion period.
    7. When will the discount be applied on my new plan?
      In order to enjoy full months of the discount, your discount will be applied from your second bill onwards.
    1. Is there a contract with the offer?
      All customers will have to commit to 24 months of contract.
    2. What will happen if I cancel the offer before the contract period has ended?
      In case you decide to cancel your package before the end of the contract period, a foreclosure fees will apply. Please check the website for details on the foreclosure fees.
    3. Can I forward this offer to my friends and family?
      No, the special link for this offer is only designed for selected customers. Those who haven’t received the link won’t be able to use this offer.
    4. What's Amazon Prime?
      With Prime, you can enjoy a fast and free delivery, great entertainment, exclusive early access to deals and much more.
    5. What's the Amazon Prime offer?
      If you’re a new or existing du Home customer, with a subscription to one of the below, you’ll enjoy Amazon Prime for 12 months on us.

      • du Home: Basic, Advanced and Ultimate.
      • du Home Light: Basic, Advanced and Ultimate.
    6. How can I subscribe to this offer?
      If you have a Home subscription:
      • Step 1 - Log into Myaccount.du.ae with your du Home account number. In case you have multiple du accounts, please make sure you log in with your du Home account.
      • Step 2 - Click on the ‘Amazon Prime’ banner, which will direct you to the Amazon Prime page to complete your registration.
      • Step 3 - After signing up, download the Amazon Prime app from the App Store or Google Play Store to start enjoying Prime.